Councils, charities, transport companies, food halls and leisure centres: we help them announce good news clearly and explain bad news honestly.
Wrenfield Communications (sample) began in 2017 when a newspaper reporter and a council press officer decided that most announcements fail for the same reason: nobody agreed what the one message was.
So every job here starts with a message house on one page. Today eleven of us work for eighteen clients, most of them on monthly retainers.
Four rules we work to, and that we will hold you to as well.
If people remember one thing, make it the right thing. Everything else supports it or waits for another day.
Staff, customers and neighbours should never learn the news from a headline.
If a statement would not survive a live interview, we rewrite it before it goes out.
Coverage is a means. We report bookings, calls, sign-ups and opinion where we can measure them.
The consultant you brief stays on your account from the first call to the report.
Founder and managing director (sample)
Head of media relations (sample)
Issues and crisis lead, former news editor (sample)
Senior consultant, transport and councils (sample)
Content lead (sample)
Media trainer, former radio presenter (sample)
Account manager, food and leisure (sample)
Writer and press officer (sample)
We are on the first floor of a former kiln works, five minutes from Springfield station. Bring the story; we have the coffee and a whiteboard.
Address
22 Kiln Street, Springfield
Open
Mon to Fri, 08:30 to 18:00
Issues line
24 hours, every day
Office details (sample).
Send it to us in five lines. A consultant replies within one working day (sample); out of hours, call the issues line.