Three calls we will never make
The phone scams reported at our branches this month, and how to end the call (sample notice).
Banking for Springfield, decided in Springfield
Checking, savings and local loans from Wrenfield Community Bank (sample), owned in the county since 1921. Every account starts at a counter, with a person who can tell you what it costs.
Wrenfield Community Bank
Passbook savings
Account holderR. Alvarez (sample)
Account0142 5518 03
Branch014, Main Street
| Date | Details | Out | In | Balance |
|---|---|---|---|---|
| 02 Mar | Opened, cash | 25.00 | 25.00 | |
| 31 Mar | From checking | 40.00 | 65.00 | |
| 30 Apr | From checking | 40.00 | 105.00 | |
| 16 May | Birthday check | 50.00 | 155.00 | |
| 31 May | From checking | 40.00 | 195.00 | |
| 21 Jun | Counter, cash | 60.00 | 135.00 | |
| 30 Jun | From checking | 40.00 | 175.00 | |
| 31 Jul | From checking | 40.00 | 215.00 | |
| 14 Aug | Coins counted | 18.40 | 233.40 | |
| 31 Aug | From checking | 40.00 | 273.40 |
A passbook prints every deposit and withdrawal at the counter, with the balance after each line.
Main Street
Mon–Fri 9:00–17:00, Sat 9:00–12:00
Riverside
Mon–Fri 9:30–16:30
Oak Hill
Mon–Fri 9:00–17:00, Sat 9:00–13:00
Lost or stolen card
(555) 014-2400, 24 hours
Accounts
Four accounts, each with its first passbook line: what you pay in to open it and what it costs each month.
Everyday checking
For wages, bills and your debit card. Pay at the counter, the drive-up or online.
To open 25.00 Monthly 0.00
Passbook savings
Savings with a printed passbook, updated at any counter in a few seconds.
To open 25.00 Monthly 0.00
Young savers
A first account for children under 16, opened with a parent or guardian.
To open 5.00 Monthly 0.00
Business checking
For sole traders, shops, trades and farms in the county.
To open 100.00 Monthly 8.00
Example prices. Ask at the counter for the current rate sheet for savings.
Loans decided at the branch
A lender in Springfield reads every application and meets you before deciding. If we cannot help, we say so and explain why.
Home loans
Buying, building or improving a home in the county. Your lender visits the property with you.
Car and personal loans
A fixed monthly repayment that you see and agree before you sign anything.
Small business loans
Equipment, premises and cash flow for local firms, from a lender who knows the street.
Farm and equipment loans
Land, machinery and seasonal working capital, with repayments planned around the year.
Every loan is subject to an application and our lending checks. If a loan is secured on your home, your home may be at risk if you do not keep up the repayments.
Every fee, printed in full
No fee is added to your account without a line in this schedule. When a fee changes, we write to you sixty days before (sample).
| Code | Item | Fee |
|---|---|---|
| MNT | Monthly fee, everyday checking | 0.00 |
| MNT | Monthly fee, business checking | 8.00 |
| STM | Paper statement, each month | 2.00 |
| CRD | Replacement debit card | 5.00 |
| CCK | Cashier’s check | 6.00 |
| WIR | Outgoing wire, in the country | 20.00 |
| STP | Stop payment on a check | 15.00 |
Deposits made here are lent here
Money paid in at our three branches funds loans to people and firms in the county. Last year that meant (sample):
Homes bought or improved in the county
212 loans
Local shops, trades and firms
87 loans
Farms
34 loans
Branch staff who live in Springfield
41 of 46
Figures (sample) from last year’s annual report.
Branches and hours
Three branches in Springfield. Walk in for the counter; book a time for accounts, loans and business banking.
Main Street
14 Main Street, Springfield (sample)
Monday to Friday
9:00–17:00
Saturday
9:00–12:00
Drive-up, weekdays
8:00–18:00
Coin counter, safe deposit boxes, notary, lending desk.
Riverside
3 River Walk, Springfield (sample)
Monday to Friday
9:30–16:30
Saturday
Closed
Counter and personal accounts. Step-free entrance from the car park.
Oak Hill
220 Oak Hill Road, Springfield (sample)
Monday to Friday
9:00–17:00
Saturday
9:00–13:00
Drive-up, weekdays
8:00–18:00
Counter, business desk and a 24-hour cash machine.
Finding us
- Main Street is opposite the library; parking behind the branch
- Riverside is by the footbridge, bus 6 stops outside
- Oak Hill has a drive-up lane and parking for 30 cars
Hours (sample). Closed on public holidays.
We will never call or text to ask for
- Your PIN, online banking password or a one-time code
- To move your money to a “safe account”
- To hand your card to a courier or a caller at your door
- To buy gift cards or send money to settle a problem with your account
If a call feels wrong, hang up
Our calls come from (555) 014-2000. If you are not sure, end the call, wait a minute and ring us back on a number you trust: the back of your card or this page.
Lost card, or money gone that you did not spend? Call (555) 014-2400, day or night (sample).
Branch notes
Coin counting is back at Main Street
Bring your jar to the counter: free for customers and young savers (sample).
Free money classes at the library this autumn
Online banking, spotting scams and a first budget, every second Tuesday (sample).
Open an account at any branch
Bring photo ID and proof of your address. It takes about twenty minutes, and you leave with your card or passbook (sample).