Backup and archive
Nightly copies, a second hall and tape off site, run and checked by us.
Three copies of what matters, on two kinds of media, one of them away from the building. We run the jobs and check them.
Nightly backup
Your servers in our racks or your office, copied to the backup appliance every night.
Second copy
Replicated to storage nodes in the other hall within the hour.
Archive
Written to tape each Friday; one set leaves the site for a fire safe (sample).
Restore tests
One file restore tested every month and reported to you in writing.
How long we keep it
Choose a plan per server or per bucket; the defaults are below (sample).
Nightly copies
Kept for 30 days
Weekly copies
Kept for 13 weeks
Monthly copies
Kept for 13 months
Archive tapes
Kept for 7 years, or as long as you need, then shredded with a certificate
Come and walk the floor
Visits take about 45 minutes: the cold aisles, the power room and the rack you would use. Bring photo ID; we sign you in at the gate (sample).