Red or amber: what your dashboard warning lights are telling you
The colour of a warning light tells you how soon to act. Here is the short version (sample).
Alder Road Service Centre, Springfield (sample)
Car servicing and repairs, priced before we start
Something lit up on the dashboard? Find the light, see what it means and what the check costs. We call you with a written price before any work begins.
Red: stop when it is safe, then call us
Amber: book a check this week
Example prices.
Fixed-price servicing
Every price includes parts, oil and labor, so the number you book is the number you pay unless you approve more work.
Oil and filter, a 30-point check, fluids topped up. Every 6,000 miles or six months.
1.5 hours
$149
The interim service plus air and cabin filters, brakes measured, spark plugs on gas engines. Every 12,000 miles or once a year.
3 hours
$259
The full service plus fuel filter, brake fluid and coolant changed. Every 24,000 miles or two years.
4.5 hours
$389
Fault codes read and explained, a road test and a written report with the price of the fix.
1 hour
$69
Pads fitted, discs measured, brake fluid tested and a road test.
1.5 hours
from $139
Leak test, refrigerant recovered and refilled, temperature checked at the vents.
1 hour
$89
Example prices, tax included, for most cars with engines up to 2.0 litres. Larger engines, hybrids and vans are priced on the phone.
From booking to collection
Five steps, the same for a service or a repair. The price is agreed at step three, before a wrench turns.
1
Book a day
Online or by phone. Tell us the car, the mileage and which lights are on.
2
Drop off the keys
From 08:00 at the desk, or in the key box by the door the evening before. We note the mileage and any marks with you.
3
We call with the price
After the inspection we phone with what we found, what is urgent and what can wait, and send the quote in writing.
4
We do what you approve
Nothing else is done without a second call. Old parts go in a box in the trunk, unless you tell us to recycle them.
5
Collect your car
Most cars are ready by 17:00. You get a printed report and, after a service, the service book stamped.
Repairs on most makes and models
Gas, diesel and hybrid cars and small vans. We use parts of original-equipment quality and tell you the brand on the quote.
- Brakes, discs and pads
- Clutches and gearboxes
- Suspension, steering and wheel alignment
- Timing belts and water pumps
- Exhausts and catalytic converters
- Starters, alternators and batteries
Labor rate
$96 an hour
Diagnostic scan, first hour
$69
Courtesy car
$15 a day
Example prices.
We call before we fix anything
If we find more than you booked, we stop and phone you with the price. If we cannot reach you, the car waits.
- Written quote by text or email before work starts
- Urgent and can-wait items kept apart on the quote
- Old parts kept for you to see
The workshop
Six bays behind the reception on Alder Road. Bring the car in and you can see it on the lift from the waiting room.
Service bays
6
Two-post lifts
4
Laser wheel alignment
1 bay
Courtesy cars
3
Waiting room
Coffee, wifi, a desk
Workshop facts (sample).
Questions drivers ask
Something else? Call the desk on (555) 017-4400.
Will a service here affect my car's warranty?
Read the terms in your warranty booklet, or bring it in and we will go through it with you. We service to the maker’s schedule for your car, list the parts we use and stamp the service book.
How long will my car be with you?
Most services are done the same day: drop off by 09:00 and collect from 16:00. When a repair needs parts ordered, we tell you on the phone with the price.
Can I wait while you work?
Yes, for jobs under two hours: oil changes, tires, batteries and the diagnostic scan. The waiting room has coffee, wifi and a desk.
The light went off by itself. Do I still need a check?
Usually yes. The car’s computer keeps a record of the fault, so a scan can still read it and tell you whether it will come back.
Do you collect the car?
Within five miles we collect and return it for $20 (example prices). See Collection and delivery.
Car care tips
Four signs your brake pads are wearing out
Squeals, grinding, a longer stop and a pull to one side (sample).
How to check your tire pressures in five minutes
Cold tires, the right numbers from the door frame and a gauge that costs less than a tank of gas (sample).
Find the service centre
42 Alder Road, Springfield (sample)
(555) 017-4400
Monday to Friday
08:00–18:00
Saturday
08:00–13:00
Sunday
Closed
- Key box by the door for early and late drop-off
- Customer parking for eight cars
- Bus 7 and 12 stop on Alder Road
