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Mon–Fri 8:30–17:30, claims line 24 hours (sample)

Renewals and reviews

When you hear from us during the year, and what we check before you renew.

The policy year, month by month

Each ring is one policy year of twelve months. The gold part runs from the start of your policy to the month when we get in touch.

Month
1

Welcome call

We go through the documents and fix anything wrong.

Month
6

Mid-year check

New car, new extension, new job? We update the cover.

Month
11

Renewal review

We compare the renewal price with other insurers.

Month
12

Renewal day

Your new policy starts, or the old one ends.

Before you renew

A renewal price is not always the best price. A month before your policy ends we send you the insurer’s renewal offer next to what others would charge for the same cover.

Renewal notice

30 days before the end

Comparison

At least three insurers (sample)

If you change nothing

We tell you what renews automatically

An adviser going through documents with an older couple in a bright office

Get a quote in one conversation

Tell us what you want to cover and when your current policy ends. An adviser calls you back within a working day.

Demo photos from Pexels by Ron Lach, Vidal Balielo Jr., Atlantic Ambience, Kampus Production, Mikhail Nilov, RDNE Stock project, Sedanur Kunuk, Mix and Match Studio, Kindel Media. The theme download contains placeholder pictures, not these photos.