Cracked screen: when it is only the glass, and when it is the display
Lines, dark patches and dead touch tell you which part is broken, and what the repair costs (sample).
Repair notes
Screens, batteries, backups and laptops that run hot, explained from the repair bench.
Five signs your phone battery is worn out
Shutting down at 30% is not normal. How to read the signs before the battery fails (sample).
Back up before any repair: a ten-minute routine
Photos, messages and two-factor codes: what to back up, and how, before you hand over a device (sample).
Why your laptop gets loud and hot, and the fix
Dust, dried thermal paste and a blocked vent: the one-hour job that makes an old laptop quiet again (sample).