What to keep in the first-aid box, and what to take out
A ten-minute check once a month keeps the box ready (sample note).
First aid and safety training for people at work
Northgate Safety Training (sample) runs first-aid, fire and workplace safety courses at its Wharf Road centre in Springfield, or sends a trainer to your site.
Course desk (555) 017-3300, Mon–Fri 8:00–17:00 (sample).
On the board this month
First aid at work
3 days
Next: Tue 4 Nov
CPR and defibrillator
Half day
Next: Thu 6 Nov
Mental health at work
1 day
Next: Wed 12 Nov
Fire marshal
Half day
Next: Fri 7 Nov
Manual handling
Half day
Next: Mon 10 Nov
Hazardous substances
Half day
Next: Tue 18 Nov
Green square: first aid and emergencies. Red square: fire. Blue disc: what must be done. Yellow triangle: hazards. Dates (sample).
Courses and what they cover
Every course is taught by doing: most of the day is spent on the floor with manikins, bandages or extinguishers, not in front of slides. The sign shows which family a course belongs to.
Help someone who is unresponsive, choking, bleeding or in shock until the ambulance arrives.
1 day, 6 hours
Up to 12
$95
per person
The one-day course plus injuries and illness at work, the accident book and looking after the first-aid box.
3 days
Up to 12
$260
per person
For first aiders whose certificate is coming up to its date: practice, updates and a new assessment.
2 days
Up to 12
$190
per person
Chest compressions, rescue breaths and a training defibrillator, with most of the time on the manikins.
Half day, 3 hours
Up to 10
$55
per person
Noticing when a colleague is struggling, starting the conversation and pointing them to support.
1 day
Up to 14
$120
per person
Escape routes, raising the alarm, sweeping your area and a practice with real extinguishers outdoors.
Half day
Up to 12
$75
per person
Planning a lift, how to hold and move a load, and when to use the trolley instead. Practised with real boxes.
Half day
Up to 12
$60
per person
Reading labels and safety data sheets, storing chemicals and what to do after a splash or spill.
Half day
Up to 14
$65
per person
Example prices, per person at our centre. Group prices at your site from $690 a day for up to 12 people.
Open dates at Wharf Road
Book one place or a few. Courses start at 09:00 unless the time says otherwise; please arrive ten minutes early to sign in.
Dates and places (sample). New dates are added every month.
Training at your workplace
For four people or more, a trainer comes to you with everything the course needs. Your team learns in the place where they would have to use it, and nobody loses a day to travel.
We bring
- Adult manikins, one between two people, and a training defibrillator
- Bandages, dressings and a practice first-aid box
- Handouts and certificates of attendance
You provide
- A room with floor space for everyone to kneel
- Tables, chairs and a place to wash hands
- A list of names a week before the course
The first minutes, as practised on every course
When someone collapses, these steps come in this order. On the course you repeat them until you no longer have to think about them.
1
Check for danger
Make sure you, the person and anyone nearby are safe before you go closer.
2
Check for a response
Speak loudly and tap their shoulders. If there is no answer, shout for help.
3
Open the airway
Tilt the head back gently and lift the chin.
4
Check breathing
Look, listen and feel for normal breathing for no more than ten seconds.
5
Call 911, send for a defibrillator
Put the phone on speaker so your hands stay free, and send someone for the nearest defibrillator.
6
Start chest compressions
Push hard and fast in the centre of the chest, and follow the call handler and the defibrillator’s spoken instructions.
An outline of what the courses practise. It is not a substitute for training; in an emergency, always follow the call handler.
Occupational health checks
An occupational health nurse (sample) runs the checks at your site, one person at a time, in a quiet room. Each person gets their own results.
Hearing checks
For people who work in noise: workshops, warehouses, kitchens, grounds teams.
20 minutes
Lung function tests
For work with dust, fumes, sprays or flour.
20 minutes
Skin checks
For wet work, cleaning products, oils and gloves worn all day.
10 minutes
Vision screening
For people who use screens most of the day, and for drivers.
15 minutes
Health questionnaires
Before someone starts a new role, read by the nurse, who follows up if needed.
Online
The employer receives a summary only with each person’s consent.
Questions from employers
How many first aiders do we need?
It depends on the work you do, the size of your site and how many people are there at once, so start from your own first-aid needs assessment. We are happy to talk it through before you book; the decision stays with you.
What do people receive at the end?
A certificate of attendance with the course name, the date and the hours. First-aid courses also record the practical assessment. Check with your regulator or insurer which courses they accept for your workplace.
How often should first aiders refresh?
Many workplaces renew first-aid training every three years and add a short practice session in between. We keep a record of who trained when and email you before a certificate reaches its date (sample).
Can someone with access needs take part?
Yes. Tell us when you book. Practice can be done with the manikin on a table instead of the floor, and handouts come in large print (sample).
What should people wear and bring?
Comfortable clothes for kneeling, and lunch if they prefer their own. Tea, coffee and water are provided at Wharf Road.
Safety notes
Hearing checks: what happens in the twenty minutes
Headphones, a quiet room and a series of beeps (sample note).
Starting the conversation when a colleague seems low
You do not need the right words, only the first ones (sample note).
The training centre
Northgate Safety Training
Unit 4, Wharf Road, Springfield (sample)
Course desk
Mon–Fri 8:00–17:00
Courses
From 09:00, most weekdays
Parking
14 spaces behind the building
- Step-free entrance, lift and an accessible toilet
- Hearing loop in both training rooms
- Bus 3 and 11 stop on Dock Street, two minutes away
Opening times (sample).
