Exchanges and returns
Wrong size, double gift or outgrown before it was worn: here is how swaps work.
How exchanges work
We would rather swap a size than see clothes sit in a drawer.
Exchange for another size
Free, within 60 days
Refund to the original payment
Within 30 days
Gifts without a receipt
Exchange or shop credit
Items sent back by post
Return postage paid by you
Sample policy. Tags on and unwashed, please; sleepsuits and bodysuits in sealed packs.
Outgrown before it was worn?
Bring it back within 60 days with the tag on and swap it for the next size up, free. Gifts can be exchanged without a receipt (sample policy).
Not sure which size?
Send us your child’s height and age, and the item you like. We reply with the size to choose and what is in stock (sample).