Organisation design
Structure, roles and decision rights for the next stage of the company.
Decisions first, boxes second
We start with the twenty decisions that matter most and who makes them today. The structure follows from that, not the other way round.
- The decisions that matter, and who makes them now
- Spans, layers and roles for the next stage
- A decision rights table for the leadership team
- Organisation design from $38,000 (Example prices)
Signs the organisation needs a look
Each is a hypothesis, not a diagnosis. We test them in the first two weeks.
Decisions come back to the chief executive
More than half of the decisions in a month reach the top, including ones that should not.
Managers run teams of two
Layers have grown faster than the company, and spans are narrow.
Two teams own the same customer
Sales and service both claim the account, and the customer notices.
Bring us the question you cannot answer yet
Write it down in a sentence or two. A partner reads it, calls you within two working days and tells you honestly whether a two-week diagnostic would help.