Safety and operators
Who flies you, what we check before they do, and what happens on the day.
How we choose operators
An operator flies for us only after these checks, and again every year (sample).
Operator certificate
Valid certificate for commercial charter flights
Checked
Insurance
Minimum liability cover per aircraft
$50 million
Pilots
Captain and first officer on every jet flight, with minimum hours per aircraft type
Two
Safety audit
An independent audit report, no older than two years
On file
Aircraft records
Maintenance status checked before each trip
Reviewed
On the day of the flight
What happens between your car and the aircraft door.
- The captain checks weather, runway and fuel two hours before departure
- Your trip contact calls if anything changes
- Bags are weighed and loaded by the crew
- The captain gives a short safety briefing before engine start
Tell us where and when
The charter desk answers around the clock. Most quotes go out within the hour (sample).