{"id":49,"date":"2026-10-01T05:36:23","date_gmt":"2026-10-01T05:36:23","guid":{"rendered":"https:\/\/elementor.ltheme.com\/lt-web-design\/how-harbour-bikes-moved-repair-bookings-online\/"},"modified":"2026-10-16T15:20:41","modified_gmt":"2026-10-16T15:20:41","slug":"how-harbour-bikes-moved-repair-bookings-online","status":"publish","type":"post","link":"https:\/\/elementor.ltheme.com\/lt-web-design\/how-harbour-bikes-moved-repair-bookings-online\/","title":{"rendered":"How Harbour Bikes moved repair bookings online"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Harbour Bikes (sample) used to take repair bookings at the counter and on the phone, which meant a queue every Saturday morning.<\/p>\n\n\n<p class=\"wp-block-paragraph\">We built a booking form with three rules: no more than eight repairs a day, wheel builds only on weekdays, and a reminder email the evening before.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Two months after launch most repairs were booked online, and the phone rang mostly for questions the website now answers.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>A booking form with three rules took the Saturday queue off the counter (sample).<\/p>\n","protected":false},"author":1,"featured_media":14,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-49","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-work"],"_links":{"self":[{"href":"https:\/\/elementor.ltheme.com\/lt-web-design\/wp-json\/wp\/v2\/posts\/49","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elementor.ltheme.com\/lt-web-design\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/elementor.ltheme.com\/lt-web-design\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/elementor.ltheme.com\/lt-web-design\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elementor.ltheme.com\/lt-web-design\/wp-json\/wp\/v2\/comments?post=49"}],"version-history":[{"count":1,"href":"https:\/\/elementor.ltheme.com\/lt-web-design\/wp-json\/wp\/v2\/posts\/49\/revisions"}],"predecessor-version":[{"id":77,"href":"https:\/\/elementor.ltheme.com\/lt-web-design\/wp-json\/wp\/v2\/posts\/49\/revisions\/77"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/elementor.ltheme.com\/lt-web-design\/wp-json\/wp\/v2\/media\/14"}],"wp:attachment":[{"href":"https:\/\/elementor.ltheme.com\/lt-web-design\/wp-json\/wp\/v2\/media?parent=49"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/elementor.ltheme.com\/lt-web-design\/wp-json\/wp\/v2\/categories?post=49"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/elementor.ltheme.com\/lt-web-design\/wp-json\/wp\/v2\/tags?post=49"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}