Safety and hygiene
How we keep six people who cannot see the room safe, and the headsets clean.
Floor rules
Five rules the host explains at every briefing. They keep the arena safe for six people who cannot see the room.
Stay inside the grid
Always
Wrist straps on
Before the game starts
Hands up and stop
When you hear the host
No running in the arena
Walking pace
Lift the headset
Whenever you need to
How we clean the kit
Between every session the host swaps the face cover, wipes lenses, straps and controllers, and puts the headset in a UV-C cabinet for ten minutes.
- Free disposable hygiene masks
- Washable face covers, a fresh one for every player
- Controllers with removable grips
Before you play
Short answers to what people ask at the desk. Our hosts are trained in first aid (sample).
How old do you need to be?
Arena games are for ages 12 and up, Lantern Woods from 8 with an adult in the group, and the VR bays from 8. A parent or guardian signs the safety form at check-in for anyone under 16.
Can I play with glasses?
Yes. Most frames fit inside our headsets, and we have lens spacers for wide frames. Tell the host at the briefing.
What if I feel dizzy or sick?
Say so or lift the headset; the host pauses your game straight away. Walking in the arena is easier on most people than seated games, because your body moves with what you see. Sit out in the lounge as long as you like.
How are the headsets cleaned?
After every session: face covers swapped, lenses and controllers wiped, then ten minutes in a UV-C cabinet. Disposable hygiene masks are free at the desk.
What should I wear?
Comfortable clothes and closed shoes. Leave long necklaces, bags and drinks in the free lockers; the arena floor stays clear.
Book your slot on the floor
Sessions start every 30 minutes. Tell us how many players and when; we reply with a time.