Experience
Three employers and eleven years, newest first. Every result carries the letter of the criterion it proves, so you can check it against your own specification.
Roles
Open a role for the team size, reporting line, budget and everything I changed there.
2021 to now
Operations manager
Northgate Distribution (sample). Three sites around Springfield
- Run three sites and 140 staff on two shifts through nine team leaders (sample). A
- Own a $6.2m site budget; cost per order down 18% in two years (sample). B
- Moved all three sites to a new warehouse system over one weekend; the dock opened on Monday at 06:00 (sample). D
- Ran a pick-to-light pilot on two aisles: picks per hour up 22% (sample). E
2015 to 2021
Night shift manager
Harbour Freight Services (sample). Cross-dock, Port Road
- Led a night shift of 60 on a 24-hour cross-dock (sample). A
- 410 days without a lost-time injury, from three a year before I started (sample). C
- Rebuilt the night rota with the team: agency hours down by a third (sample). AB
2012 to 2015
Team leader, goods in
Riverside Foods (sample). Chilled depot, Mill Road
- Ran chilled goods in: about 120 deliveries a day (sample). A
- Wrote the cold-chain checks still used on the dock (sample). C
- Trained 30 new starters on safe pallet handling (sample). C
Skills, with the evidence
The same three marks as the sheet: done at this scale, done at a smaller scale, learning now. No percentages.
People
Hiring, rotas, coaching team leaders, return-to-work talks
140 staff and 9 team leaders at Northgate (sample)
Done
Safety
Risk assessments, incident reviews, audits, near-miss reporting
410 days without a lost-time injury (sample)
Done
Systems
Warehouse system set-up and migration, handheld scanning, slotting
Three sites moved in one weekend (sample)
Done
Money
Site budgets, cost per order, agency spend, capital requests
$6.2m budget, cost per order down 18% (sample)
Done
Automation
Pick-to-light, conveyor sortation, working with integrators
Two-aisle pilot, not yet a whole site (sample)
Smaller scale
ERP
Stock and finance modules, data clean-up before a move
Course and test system, finishing in March (sample)
Learning now
Done at this scaleDone, smaller scaleLearning now
Tools and systems
Warehouse systems
Set-up, slotting rules, user training, cut-over planning
Scanning
Handheld and ring scanners, label printing, cycle counts
Planning
Hour-by-hour volume boards, rota software, labour models in spreadsheets
Reporting
Daily site dashboards, cost per order, weekly safety reports
Hiring for a role like this?
Send me the person specification. I answer every criterion with evidence, the same way as the sheet at the top of this site, within two working days.