Info and contact
The festival office is on the farm all year. Pick the right desk and you hear back within two working days (sample).
Box office
Tickets, wristbands, name changes and refunds (sample contact)
Access
Viewing platforms, accessible camping, free tickets for a personal assistant (sample contact)
Traders and food
Food stalls, craft stalls and the farm bars (sample contact)
Press and photography
Press passes and photo pits, two weeks’ notice (sample contact)
Ask the box office
Reserve tickets or ask anything about the weekend. Ticket requests get a payment link in the reply.
- Under-12s go free: count them in your group
- Access requests are read by the access team
- Wristbands are posted in June
The festival office
Fernhill Farm, Fern Lane, Springfield (sample)
Phone lines
Mon to Fri 10:00 to 16:00
Office visits
By appointment
Festival weekend
Box office tent from Fri 11:00
Opening times (sample).
