On-site support
An engineer at your desk when a fix cannot be done remotely.
On-site support at a glance
In Springfield
Same day for P1 and P2
Within 25 miles
Next working day
Help desk plan
$95 an hour
Managed plans
Included
Example prices. Facts (sample).
What you can expect
The engineer brings the usual spares, works around your staff and leaves a note of what was done on the ticket.
When we come to you
Broken hardware, cabling, new screens and printers, and anything the person in front of the computer cannot easily describe on the phone.
Book a free IT review
An engineer spends an hour with you and your setup, then sends a short written list: what is fine, what is at risk and what it would cost to fix.