Emergency call-outs
An electrician on the phone within 15 minutes, day or night (sample).
Power out, sparks or a burning smell?
Call the 24-hour line. An electrician calls you back within 15 minutes (sample) and tells you what to do while we drive over.
- If you smell burning, switch off the main breaker if you can reach it safely
- If a breaker trips, reset it once; if it trips again, leave it off
- If a line is down outside, keep well away and call the utility first
Call-out $120 at night, weekends and holidays, then the hourly rate (example prices).
When to call an electrician
Most electrical faults give a warning first. These are the six we are called about most, and what to do before we arrive.
A burning smell or a hot outlet
Heat at a loose or overloaded connection, behind the wall or in the panel.
Switch that circuit off and call the 24-hour line.
A breaker that trips again after a reset
The circuit is overloaded or has a fault that the breaker is catching.
Leave it off and book a visit this week.
Lights that flicker or dim
A loose connection, or a big appliance sharing a circuit with the lights.
Book a check, sooner if it is getting worse.
Outlets with two holes and no ground
Common in homes wired before the 1960s; nothing protects you from a shock.
Ask about grounding or GFCI protection.
No GFCI outlets near water
Kitchens, bathrooms, laundry, garage and outside need them under today’s code.
We fit them in an hour or two.
Buzzing from a switch or the panel
Arcing or a failing breaker. It does not fix itself.
Book a visit; do not open the panel cover.
Power out right now?
The 24-hour line reaches an electrician, not a call centre (sample).